Services for Funeral Homes
Every engagement is hands-on and tailored to your specific situation — not a template package from a national firm that's never been inside your funeral home.
Preneed Program Consulting
Build a program that produces.
Full program assessment, carrier selection, lead generation strategy, sales process design, and compliance review. Duane has built programs from scratch and turned around failing ones — and he knows the difference between what looks good on paper and what actually closes contracts.
Learn MoreWhat's Included
- Current-state program audit with benchmarking
- Carrier analysis and recommendation
- Lead generation roadmap
- Sales process redesign
- Written report with prioritized action plan
$2,500–$5,000 per engagement · Monthly retainers available
Sales Training Workshops
Teach your team to have the conversation.
On-site half-day and full-day workshops that teach consultative preneed selling, objection handling, community outreach, and compliance fundamentals. Duane trains like a practitioner — because he is one.
Learn MoreWhat's Included
- Half-day or full-day on-site format
- Customized to your staff's current skill level
- Consultative sales framework (not scripts)
- Objection handling for every common scenario
- Community outreach and church seminar methodology
- Compliance essentials under NC/SC preneed law
$1,500–$3,500 per workshop · Multi-session packages available
Program Audit
Know exactly where you stand.
Comprehensive review of your preneed program's performance — penetration rate, average contract value, conversion rates, cancellation trends, compliance documentation, carrier terms, and marketing effectiveness. You'll get a written report with benchmarks and prioritized recommendations.
Learn MoreWhat's Included
- KPI analysis: penetration rate, ACV, conversion, cancellation rate
- Compliance documentation review
- Carrier terms and product suitability review
- Marketing channel effectiveness assessment
- Written findings report with benchmarks
- Prioritized action plan
$2,000–$4,000 per audit
Fractional Preneed Director
Expert coverage when you need it.
Overflow coverage, vacation relief, emergency staffing, and contract preneed counseling. Not just a warm body — Duane is a Licensed Preneed Funeral Director who steps in seamlessly and produces results from day one.
Learn MoreWhat's Included
- Licensed, experienced, immediately productive
- Covers overflow, vacation, medical leave, emergencies
- Available throughout the Triangle and eastern NC
- Day-rate and weekly packages
- Familiar with NC regulatory requirements
$75–$125/hour · Day-rate packages available
Speaking & Seminars
Practical insights for industry professionals.
Keynotes, breakout sessions, and workshops for state association conferences, funeral home retreats, carrier events, and community educational programs. Duane speaks from 20+ years of field experience — not from a PowerPoint template.
Learn MoreWhat's Included
- State association conferences (NCFDA, SCFDA, NFDA)
- Funeral home staff retreats
- Carrier and vendor events
- Church and community educational seminars
- Virtual presentations available
Complimentary for state association events · $1,500–$5,000 for private/corporate engagements
Let's Talk About Your Preneed Program
A confidential conversation about where your program stands — and where it could go.